Shipping policy

Shipping Policy

We currently ship all orders from Canada and are proud to offer international shipping with trackable delivery.

Shipping Within Canada

We offer standard shipping across Canada. Orders are typically processed within 5-7 business days and shipped via Canada Post or another trusted carrier.
You’ll receive a tracking number once your order is on the way.

Shipping to the United States

Since your order ships from Canada, customs duties or import fees will be covered. No need to think about any extra fees! Account for 7-10 business days for the economy option.

Shipping to the Australia

Since your order ships from Canada. Account for 7-27 business days for the economy option. Please note you will be responsible for any duties/taxes.

International Shipping (Outside Canada & the U.S.)

We are working towards being able to sell and ship to additional countries; just bare with us and sign up to our newsletter to know once we open up to your country!

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email unless you chose a no tracking shipping rate. Please note that tracking updates may be infrequent while your package is in transit. 

If you don’t see any tracking updates after 7 business days, feel free to contact our customer service team at contact@kiseau.com and we’ll be happy to look into it.